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CAG Explains - Four Different Characteristics of Operations Processes

Posted on February 9, 2017 at 10:20 AM


Although all operations processes are similar... they do differ in a number of ways. Four of which are listed below:

  • The volume of their output;
  • The variety of their output;
  • The variation in the demand for their output;
  • The degree of visibility which customers have of the production of their output.

All four have implications for the cost of creating the products or services.


Arlinda Copani

CAG Explains - How do customers define product quality?

Posted on January 4, 2017 at 9:20 AM


Dr. David A Garvin (1984) defines eight dimensions of quality or quality characteristics which the customer looks for in a product:

  • Performance
  • Features Reliability
  • Conformance
  • Durability
  • Serviceability
  • Aesthetics
  • Other perceptions

The customers use these dimensions to form their judgement of quality. The customer will trade-off these quality characteristics against the cost of the product in order to get a value for money product.


Arlinda Copani


CAG Explains - Changing Processes

Posted on December 7, 2016 at 10:35 AM

Changing processes is difficult and expensive… In some cases, the change may mean starting over.


4 rules to follow when analyzing and designing processes:


  • Is the process designed to achieve competitive advantage in terms of differentiation, response, or low cost?
  • Does the process eliminate steps that do not add value?
  • Does the process maximize customer value as perceived by the customer?
  • Will the process win orders?


Arlinda Copani

CAG Explains - How Quality Improves Profitability

Posted on December 5, 2016 at 1:50 PM

Two ways that quality improves profitability are:

  • Sales gains ... by improving response, price flexibility, increasing market share, improving reputation
  • Reducing costs... by increasing productivity, lowering rework and/or warranty costs


Keep in mind  though ... the purpose and the use of your product/service can help determine the quality your customers require...


Arlinda Copani

Copani Advisory Group selected for 2016 Dallas Small Business Excellence Award

Posted on December 1, 2016 at 1:45 PM

We are so honored... Copani Advisory Group has been selected for 2016 Dallas Small Business Excellence Award

Dallas, - November 23, 2016 — Copani Advisory Group has been selected for the 2016 Dallas Small Business Excellence Award in the Business Advising classification by the Dallas Small Business Excellence Award Program.




Arlinda Copani

We're hiring...

Posted on November 22, 2016 at 7:10 AM

We're hiring Business Development Manager to join our team ... APPLY HERE


As a Business Development Manager, you will play an important role in CAG’s growth and success. You will be responsible for representing and promoting CAG to external clients in the hope of securing contracts with them. You will also work with various CAG divisions to come up with new ways to generate high quality leads.

All work will be done independently, with physical meetings carried out over the course of the year as needed. The CAG team is looking forward to learn more about how you'll play an integral role in building CAG's customer base!


Arlinda Copani

 

 

 





CAG Explains - Before Evaluating a Demand Equation

Posted on November 8, 2016 at 10:50 AM

Before evaluating a demand equation  .. ask the following questions:

    • Does this estimated equation make economic sense?
    • How well does the equation track past data?
    • To what extent is the recent past a predictable guide to the future?


Arlinda Copani

CAG Explains - What Influence The Work that Your Business is Capable of Completing

Posted on October 31, 2016 at 9:35 AM

The amount of work that your business is capable of completing in a given period can be influenced by:

1- Technical abilities in the per-operation stages

2- Organizational skills in the planning stages

3- Purchasing skills

4- Sub-contracting skills

5- Maintenance policies and abilities

6- Versatility of workforce

7- Efficiency of workforce

 

 

 Arlinda Copani

CAG Explains - Improvement in Efficiency

Posted on September 21, 2016 at 12:50 AM

The improvement in efficiency is achieved through:


1. Improved layout and design of workplace.

2. Improved and efficient work procedures.

3. Effective utilization of employees, machines and materials.

4. Improved design or specification of the final product.



Arlinda Copani

8 Ways to Gain Efficiency on the Plant Floor

Posted on August 22, 2016 at 2:25 PM

In PRECAST- INC (July -Aug 2016) I discussed 8 Ways to Gain Efficiency on the Plant Floor (page 39)



Arlinda Copani


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